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FAQs (Pre-Sale)

Are you a franchised dealer?
Yes, we are a franchised dealer for Yamaha, Suzuki, Kawasaki, Polaris, Kymco, E Ton and Can-Am motorcycles, ATV's, UTV's and scooters. We are licenced and insured in Indiana for the sale of these brands of vehicles. We are part of the "Motorcycle Dealer Association of Indiana", which primary purpose is to promote responsible powersport business.
Can I get my Chinese vehicle serviced at Flat Out
If you purchased you Chinese vehicle from Flat Out Motorcycles, then Yes. If you purchased from somewhere else then , NO. We will provide a repair service (at customers cost) for all Chinese vehicles that we sell for 1 year (12 months ). This means that if you bought a Chinese vehicle from us and you need it repaired, we will take the work in for a minimum of 1 year, after 1 year we reserve the right not to accept the vehicle for any reason we see fit. Don't get this clause confused with warranty or a service contract.
Can I purchase a Extended Service Contract for a Chinese vehicle?
A Flat Out Service Contact is availabel as part of the PowerWorks Package. This option is available only at the time of purchase. See PowerWorks package for more details
Do I have to title my Chinese ATV ?
Chinese ATV's just like all other brands of ATV's are required to be titled in the state of Indiana. We do admit that this may appear expensive and rediculous for such an inexpensive ATV but it is the law. This law was passed in early 2006 and has now become the norm. If you purchase the ATV from us we are required by law to title the ATV for you. This is why we charge a doc fee and title fee at the time of purchase.
Do I need a motorcycle endorsement to purchase a street motorcycle?
No you are not required to have a motorcycle endorsement to purchase a street motorcycle. However by Indiana law you are required to have an endorsement or permit to ride on Indiana roads.
Do the Chinese vehicles come with any warranty?
As the vehicle comes from the manufacturer, there is no warranty. We do understand that crate and shipping damage can be concealed, so we ask that you assembly the vehicle with 7 days of purchase to identify and resolve any damage beyond normal shipping scratches and shaffing. email pictures to info@flatoutmotorcycles.com to file a claim. In the event the claim is approved you will be required to bring the exchange part to the store. This implies that you are required to remove and replace the part.
If you purchased a seperate warranty or sometimes called a service contract from us, then the answer is YES. The service contract is part of the PowerWorks package. The cost of the PowerWorks package will be clearly stated on you Buyers Order under the "Flat Out Warranty". Review the Flat Out Service Contract document for details and exclusions.
Finance Options
Feel free to use the drop down menu below to access and research various factory finance options. We also have some very strong local lenders to offer you as well. Feel free to fill out our secure on-line application. We check and process all credit application first thing every day. We will promptly call you if your application is approved.
How long will I be able to purchase parts for the Chinese vehicle I purchased a Flat Out?
The rule is as long as the vehicle is imported into the USA, there are parts available. The parts come in overseas containers along with the units. When the manufacturer stops importing the vehicle, the parts will stop as well. In most cases the mechanical parts are very common between models and shoudn't be a problem to get, the cosmetic parts are almost impossible to get after the vehicle has changed color or discontinued. There is no definitive answer for this question, It has been our experience that most mechanical parts are readily available for several years. Keep in mind the parts come in assemblies, you may in many cases have to purchase parts you don't need in order to get parts you do need.
How to compare vehicles on website- 4 easy steps
FIX THIS
I am new to the powersports industry and the Chinese vehicles appear to be the same as the Japanese counterpart, how do they differ
This can be best demonstrated by this "Comparison Chart" The chart compares the most popular ATV's & dirtbikes FIX THIS
I’m in the US Military, Can you help me get pre qualified through USAA so I can bid with confidence?
We have helped many Service men and women purchase using USAA as there lender. Call our sales team or email and we walk you through the process. Here is a helpful link to Motorcycle and ATV Loans USAA
If I fly into Indianapolis and ride the vehicle home, can you accommodate me?
Yes, we can make arrangements to pick you up at the Indianapolis International Airport. Directions from the International airport to our main store follow this link Directions
If I purchase a motor vehicle from Flat Out and decide it's not the right choice for my family, can I return it?
Once the paperwork is signed, the vehicle is your property. Whether you physically remove the vehicle or not from the store, you own it. In some extreme cases, we at our sole discretion may allow you to return the vehicle with a 25-50% restock fee. By Indiana law there is no " Cool Off " or " 3 Day " period for recreational vehicle purchases.
Insurance requirements
Is proof of insurance required in order to purchase a street vehicle? No, Flat Out will only require poof of insurance in rare cases. We will ensure in these cases that you are ware of the insurance requirement.
Is there an age restriction for the Chinese vehicles ?
ATV's have age restrictions imposed by the CPSC, see the CPSC official web site for complete details Dirtbikes have no age restrictions Scooters only have the age restrictions imposed by local law, since they are street vehicles.
Moped & Scooter Law in Indiana (simple version)
The following conditions are required to legally operate a scooter on Indiana roads as a motorized bicycle 1) .49 cc engine or less 2) Engine produces no more than 2 horsepower 3) Automatic transmission 4) Maximum speed of 25 mph on a flat surface 5) Scooter must be registered 6) Operator must be at least 15 years old and carry a valid ID card from the Bureau of Motor Vechicles 7) Operators under 18 years old must wear a DOT approved helmet and eye protection 8) Operator must carry proof of financial responsibility 9) May not be operated on a sidewalk or interstate highway
Titling Requirements
SecureID Documents When you apply for a new driver’s license, permit, or identification card, you must present original versions or certified copies of the following documents: One document proving your identity; and One document proving your Social Security number; and One document proving your lawful status in the United States; and Two documents proving your Indiana residency. Download a list of all acceptable documents If you have questions or trouble when collecting your documents, you can call the BMV toll-free at 888-692-6841 and speak with a customer service representative for help or visit any Indiana license branch for assistance Proving Your Identity You need one document to prove your identity when applying for a new driver's license, permit, or identification card. The most common documents that you can use to prove your identity are a United States birth certificate (must be an original or certified copy filed with a U.S. state or territory office of vital statistics or equivalent agency in your state of birth), a United States passport, or a foreign passport with a VISA and I-94 form. Puerto Rican-born citizens must provide a birth certificate issued on or after July 1, 2010. Learn more about documents that you can use to prove your identity Create a printable checklist of your SecureID documents Check our frequently asked questions about proving your identity If your current legal name is different from the name on your birth certificate or lawful status document, you must show legal proof of the name change (showing a link to all name changes). If you do not have your birth certificate in your possession, you need to contact your state or county Department of Health office of the state of your birth and request an original or certified copy. Some states may take up to five months to process duplicate birth certificates. View contact information for county health departments in Indiana View contact information for health departments in other states Proving Your Social Security Number You need one document to prove your Social Security number when applying for a new driver's license, permit, or identification card. The most common documents that you can use to prove your Social Security number are your Social Security card, a W-2 form, a SSA-1099 form, a non-SSA-1099 form, or a pay stub with your name and Social Security number on it. Learn more about documents that you can use to prove your Social Security number Create a printable checklist of your SecureID documents Check our frequently asked questions about proving your Social Security number Proving Your Lawful Status In The United States You need one document to prove your lawful status in the United States when applying for a new driver's license, permit, or identification card. In most cases, the document that you present to prove your identity will also prove your lawful status in the United States. The most common documents that you can use to prove your lawful status in the United States are a United States birth certificate (must be an original or certified copy filed with a U.S. state or territory office of vital statistics or equivalent agency in your state of birth), a United States passport, or a foreign passport with a VISA and I-94 form. Puerto Rican-born citizens must provide a birth certificate issued on or after July 1, 2010. Learn more about documents that you can use to prove your lawful status in the United States Create a printable checklist of your SecureID documents Check our frequently asked questions about proving your lawful status in the United States Proving Your Indiana Residency You need two documents to prove your Indiana residency when applying for a new driver's license, permit, or identification card. The most common document that you can use to prove your residency is a computer-generated bill showing your name and address of residence from a utility company, credit card, doctor, or hospital. The bill must be issued within 60 days of the date that you use the bill to prove your Indiana residency. Learn more about documents that you can use to prove your Indiana residency Create a printable checklist of your SecureID documents Check our frequently asked questions about proving your Indiana residency
Vehicle Shipping Options
Allied Motorcycle Shipping JC Motors Motorcycle Shipping Haul Bikes Motorcycle Shipping U Ship Motorcycle Shipping ATV Shipping.com
What I need to know about loading my Yamaha Side Cases and Cargo Box on my Yamaha Super Tenere
To best explain the Factory Yamaha Cargo Box use, watch this video on produced by Yamaha Motor Corp. It will take just a few short minutes. http://www.flatoutpowersports.com/videolibrary.asp...
What is a Scooter?
Indiana lawmakers define a scooter as having two wheels, a floor pad for feet, a driver's seat that isn't a saddle, and equipped with motive power. A scooter may fall under the classification of mopeds or motor vehicles, depending on its makeup. So, follow the rules and procedures for whichever applies to your situation. If you have questions about this, contact a license agency, or call the Bureau of Motor Vehicles at (317) 233-6000.
What is Moped?
Under Indiana law, a moped (or motorized bike) is defined as a two- or three-wheeled vehicle with a cylinder capacity of 50 cubic centimeters or less, a horsepower rating of less than 2.0, and an automatic transmission. If a vehicle exceeds these limits, it's considered to be a motor vehicle, and its operators must follow the licensing, titling, and registration rules for a motor vehicle. See our sections on these areas for more information. Moped riders must be at least 15 years old, and have a valid driver's license or state ID card with them when riding. Additionally, mopeds may not be driven on an interstate highway (why would you?), or over 25 mph. And, mopeds may not be driven on sidewalks. Riders under 18 must be equipped with a helmet and something to protect their vision, such as goggles, glasses, or a transparent face shield.
What is the Indiana scooter law?
The following conditions are required to legally operate a scooter on Indiana roads. This is a abbreviated view of the law, for the full legal description please refer to the indy.gov official web site. 1) .49 cc engine or less 2) Engine produces no more than 2 horsepower 3) Automatic transmission 4) Maximum speed of 25 mph on a flat surface 5) Scooter must be registered 6) Operator must be at least 15 years old and carry a valid ID card from the Bureau of Motor Vechicles 7) Operators under 18 years old must wear a DOT approved helmet and eye protection 8) Operator must carry proof of financial responsibility 9) May not be operated on a sidewalk or interstate highway
What proof of identity is required in order to purchase a motor vehicle at Flat Out?
Flat Out and the state of Indiana require 2 forms of identification in order to process the paperwork for a motor vehicle purchase. Identification forms State ID with current address Major credit card employment ID
When I buy a vehicle still under the “Factory Warranty” or “Extended Warranty” do I have to file paperwork to get the warranty in my name? Can I take it to any authorized dealer for warranty repairs or do I have bring it back to you?
Generally the warranties are valid in the United States only. We will file all the appropriate paperwork to ensure the warranty is transfered to you in a timely manner. You can take the vehicle to any authorized dealer in the USA.
Who do I make the check out to?
Flat Out Motorcycles
Y.E.S. Yamaha Extended Service
Say 'Y.E.S.' to Yamaha Extended Service It's no secret that repair costs continue to rise. While your Yamaha is in warranty, you can relax, because the factory will step in to pay for those expensive repairs with the best warranty coverage in the industry. Wouldn't it be comforting to have the same kind of dependable coverage, even after the warranty expires? You can! By adding Yamaha Extended Service — Y.E.S. — to your Yamaha, you get a solid protection plan designed and administered by Yamaha just for discriminating Yamaha owners like you. It's coverage that can help you steer around the inconvenience of repairs. Look at the benefits Y.E.S. delivers: Buying Y.E.S. is easy! Ask us to find out how easy it is to add the peace of mind of Yamaha Extended Service to your machine. You'll rest easy. Peace of mind. Repairs* become Yamaha's problem, not yours. Y.E.S. will be there, whether the repair costs a few dollars... or thousands! Protection from expensive repair bills. Don't let unexpected repairs throw a monkey wrench into your finances. Nationwide coverage. Have the nationwide network of Yamaha dealers behind you. Uninterrupted genuine Yamaha coverage. Y.E.S. takes over automatically when your original factory warranty expires. Affordable protection. Years of Y.E.S. coverage for a fraction of the cost of just one major repair bill. No deductible. There's complete coverage on mechanical defects* — you don't have to pay anything. Increase value on your Yamaha. Your Y.E.S. protection plan is transferable, which can increase your Yamaha's value if you decide to sell or trade it in later. TRIP benefit. Y.E.S. coverage automatically includes TRIP — Travel and Recreation Interruption Protection that's in effect from the date of Y.E.S. plan purchase, even during the factory warranty period. With TRIP, expenses related to a covered failure can be covered as well, up to $150! per occurance. This means unexpected food or lodging expenses, transportation expenses, even a rental vehicle can be covered - and that's each time you have a covered warranty or Y.E.S. repair
Indiana Law for Titling Off-Road Vehicles
IC 14-16-1-18 Duties of dealers Sec. 18. (a) A dealer shall maintain in safe operating condition all vehicles rented, leased, or furnished by the dealer. The dealer or the dealer's agents or employees shall explain the operation of a vehicle being rented, leased, or furnished. If the dealer or the dealer's agent or employee believes the person to whom the vehicle is to be rented, leased, or furnished is not competent to operate the vehicle with safety to the person or others, the dealer or the dealer's agent or employee shall refuse to rent, lease, or furnish the vehicle. (b) A dealer renting, leasing, or furnishing a vehicle shall carry a policy of liability insurance subject to minimum limits, exclusive of interest and costs, with respect to the vehicle as follows: (1) Twenty thousand dollars ($20,000) for bodily injury to or death of one (1) person in any one (1) accident. (2) Subject to the limit for one (1) person, forty thousand dollars ($40,000) for bodily injury to or death of at least two (2) persons in any one (1) accident. (3) Ten thousand dollars ($10,000) for injury to or destruction of property of others in any one (1) accident. (c) In the alternative, a dealer may demand and must be shown proof that the person renting, leasing, or being furnished a vehicle carries a liability policy of at least the type and coverage specified in subsection (b). (d) A dealer: (1) shall prepare an application for a certificate of title as required by IC 9-17-2-1.5 for a purchaser of an off-road vehicle and shall submit the application for the certificate of title in the format required by IC 9-17-2-2 to the bureau of motor vehicles; and (2) may charge a processing fee for this service that may not exceed ten dollars ($10). (e) This subsection does not apply to an off-road vehicle that is at least five (5) model years old. After January 1, 2008, a dealer may not have on its premise an off-road vehicle that does not have a certificate of: (1) origin from its manufacturer; or (2) title issued by; (A) the bureau of motor vehicles or its equivalent in another state; or (B) a foreign country. As added by P.L.1-1995, SEC.9. Amended by P.L.219-2005, SEC.18. IC 9-17-2-1 Time period; vehicles requiring certificates; proof of residency Sec. 1. (a) This section does not apply to an off-road vehicle that is at least five (5) model years old. (b) Within sixty (60) days after becoming an Indiana resident, a person must obtain a certificate of title for all vehicles owned by the person that: (1) are subject to the motor vehicle excise tax under IC 6-6-5; or (2) are off-road vehicles; and that will be operated in Indiana. (c) Within sixty (60) days after becoming an Indiana resident, a person shall obtain a certificate of title for all commercial vehicles owned by the person that: (1) are subject to the commercial vehicle excise tax under IC 6-6-5.5; (2) are not subject to proportional registration under the International Registration Plan; and (3) will be operated in Indiana. (d) Within sixty (60) days after becoming an Indiana resident, a person must obtain a certificate of title for all recreational vehicles owned by the person that: (1) are subject to the excise tax imposed under IC 6-6-5.1; and (2) will be operated in Indiana. (e) A person must produce evidence concerning the date on which the person became an Indiana resident. As added by P.L.2-1991, SEC.5. Amended by P.L.181-1999, SEC.10; P.L.219-2005, SEC.4; P.L.131-2008, SEC.38. IC 9-17-2-1.5 Title for off-road vehicle; exception Sec. 1.5. (a) This section does not apply to an off-road vehicle that is at least five (5) model years old. -------------------------------------------------------------------------------- (b) A person who purchases an off-road vehicle after December 31, 2005, must obtain a certificate of title for the off-road vehicle from the bureau. As added by P.L.219-2005, SEC.5.